Training Specialist

About Credit+

Credit+ is a new and ambitious consumer lending business launching in Morocco in 2025. We’re on a mission to transform the way people access and manage credit - with fast, fair and fully digital financial products built for everyday Moroccans.

Backed by world-class technology and deep local insight, Credit+ is set to redefine borrowing for millions of underserved and overlooked customers in Morocco.

We’re building from the ground up - assembling a bold, smart and mission-driven team ready to shape the future of consumer finance in the region.

Why Credit+ is a great place to be

Our ambition. We are looking to become a leading provider of credit within Morocco, making it easy for users to access credit solutions and we are looking for ambitious individuals to join this journey as we scale.

Our culture. We go above and beyond to provide an amazing customer experience and we make our apps not just easy but fun to use. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the -we over me’ culture.

Key Responsibilities:

* Determination of the need for personnel training and development
* Development and implementation of post-training activities in order to consolidate knowledge and develop skills
* Planning, development and control of assessment activities (assessments, certification, testing, calibration sessions, etc.)
* Educational programs and training creation
* Conducting training activities on the product (both primary and infinite ongoing training process)
* Development employees soft skills
* Post-training support
* Training effectiveness regular analysis delivery
* Prepare & report in weekly, monthly and quarterly business reviews

Qualification Requirements:

* 3 years of experience in developing and conducting trainings, seminars, training programs
* An advantage will be experience as a trainer in the financial sector (banks, collection companies)
* Personal qualities: responsibility, diligence, openness to new things, curiosity, initiative, creative thinking
* Ability to work under pressure in a fast-paced environment, with a strong focus on customer satisfaction
* Excellent communication, engagement and people development skills
* Completed higher education (preferably in the field of personnel management, pedagogy, psychology, sociology)
* Additional training-related education will be a plus (course of a corporate trainer)
* Excellent presentation and public speaking skills

We consider as a plus:

* Previous startup experience
* Knowledge of consumer finance and landing industry, especially fintech