Sommelier

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.

About The Role

We are looking for a highly motivated Sommelier to join the team.

The Sommelier is responsible to assist F&B Management to create wine lists, order wines and maintain and rotate wine stock. Provide wine suggestions to go with particular types of food, based on their knowledge of wine pairing, or suggest wines based on guests' taste preferences. Assist with food and beverage services, taking order and delivering of all orders throughout the restaurant when needed. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons’ policies and procedures.

What You Will Do

* Maintaining accurate beverage program: wine list updates, POS system, etc.
* Training the staff on beverage program, across all Food & Beverage outlets.
* Train, motivate, coach employees in the Resort's outlets to ensure that established cultural and core standards are met.
* Ensure maximum guest satisfaction through providing exceptional service and attention to guests and colleagues alike.
* Assist to Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.
* Develop and maintain controls for beverage costs in order to maximize profitability (this may also include food & labor costs).

What You Bring

Strong experience in service and beverages (with a focus on wines).

Past experience in the position of Sommelier required.Excellent communication in french and English