Sales Operations Support-ANAPEC f/m

Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

We are seeking to hire a dedicated, organized, and efficient "Sales Operations Support-ANAPEC f/m" to join our team.

Responsible for supporting through efficient coordination of administrative processes, data tracking, and reporting. Ensures the smooth execution of sales operations, monitors compliance with internal procedures, and contributes to the continuous improvement of quality standards. Acts as a liaison between sales, supply chain, and support departments to optimize performance and service delivery.

Key Responsibilities:

Sales Support and customer management :

• Sales document creation in SAP SD,

• Shipment, customs process, and delivery follow-up,

• Invoicing and ensuring customer delivery,

• Receiving customers delivery claims and clarification with all stakeholders,

• Purchase orders to internal and external suppliers,

• Export/Import documents verification,

• Delivery/import Follow-Up,

• Stocks management

• Ensuring Customer and supplier creation process (forms filling and documents retrieving),

• Request to Customer master data central for customer creation and to local GS (Global Services) team for Supplier creation,

• Ensuring quality of existing master data and request changes if needed,

• Material creation on SAP and Material number attribution,

• Material Transfer Price insertion request to Controlling,

Internal Indirect Purchasing processes supervision :

• Payables follow up,

• Shipping follow-up,

• Imports process follow-up and support with local LOF team,

• Export operations execution and Follow-up,

• Shipping documents verification, amendment, and approval,

• Goods Delivery supervision,

Payment follow-up :

• Recurrent reminders by mail and calls to customers with due payment, Payment received verification,

• Requesting Dunning letters if needed,

• Monthly aging balance check and update,

Administrative responsible,

• Ensuring all administrative documents are available for use and archived correctly,

• Processes compliance supervision,

• Deviation detection, correction and documentation,

Audits:

• Receiving all audit requests regarding Data Security, Purchasing, Finance, CTG, Compliance, Legal and external auditors on behalf of the Department as the Audit Point of Contact,

• Handling all Audit requests from ISP (Information Security & Privacy), Purchasing, Finance, CTG, Compliance, Legal and external auditors,

• Following, solving, and archiving all the Audits documents and findings,

Qualifications

Qualifications:

* Strong communication and interpersonal skills for effective interaction with various stakeholders
* Excellent organizational skills with the ability to manage multiple tasks, prioritize, and adapt to changing priorities
* Problem-solving skills to address unexpected challenges
* Proficiency in Microsoft Office Suite and relevant office software
* Discretion in handling sensitive information and maintaining confidentiality

Additional Information

ANAPEC placement contract with a duration of 24 months.