Property Management Virtual Assistant (UK Experience Required)

We are seeking an experienced Virtual Assistant with at least 12 months of UK lettings progression and property management experience. The ideal candidate is highly organized, detail-oriented, and confident managing the full lifecycle of UK rental processes.

Responsibilities:

Manage lettings progression from application through move-in

Conduct tenant referencing and handle all compliance procedures

Coordinate maintenance requests and communicate with contractors

Manage tenant and landlord communication professionally

Assist with renewals, notices, deposits, and tenancy documentation

Maintain and update CRM systems accurately

Support UK compliance requirements, including Right to Rent checks, safety certificates, EPCs, and AML tasks

Requirements:

Minimum 12 months of UK lettings and property management experience

Strong understanding of UK tenancy laws, processes, and regulations

Excellent communication and coordination skills

Familiarity with UK property CRMs (Alto, Fixflo, LetMC, Arthur, etc.) is an advantage

Strong attention to detail and ability to manage multiple tasks effectively