AXA Global Business Services Morocco is a subsidiary of AXA Group, one of the leading insurance brands in the world. We embody the essence of a diverse, global team, uniting talents from around the world to create a seamless, supportive network for all AXA entities. Our story is one of collaboration and growth, deeply rooted in our mission and vision, guiding every step we take.

Our Mission: Together with entities, we deliver advanced services and shape solutions that drive operational excellence.

In the heart of AXA, our role is multi-layered. From insurance operations to corporate functions, we leverage data, technology, and diverse capabilities to enhance our partners' performance in a streamlined, efficient manner.

Our Vision: Building on unique capabilities and expertise, our teams dare to open new doors for AXA.

Roles & Responsabilities :

Consultative Services is a key element of AXA GBS strategy to develop higher-value outcome-based change services. Its ambition is to become the preferred partner of AXA Entities to accelerate their transformation in the spaces of Technology, Data and Operation (TDO). Consultative Services focus on the following priority services: Project management, Business Process Engineering, System Integration, Research and Advisory with the objective to establish and develop an industry leading practice delivering very competitive high-quality services out of Morocco and India.

As the ‘Project Management Morocco lead, Consultative Services’, you will lead the Project Management practice in Morocco, with the responsibilities to develop the strategy and offerings, to manage the relationship with AXA entities, to develop business opportunities, to effectively manage your teams and to ensure the quality of the delivery.

You will focus on the development of the following services: Program management, Agile delivery management, Change management, PMO project, PMO governance, Audit remediation management.

You’ll collaborate very closely with the Project Management India lead, and with the rest of the management team of Customer & Transition.

You’ll work in a fully global environment and interact with the C-Suite level of our Partners. You will collaborate closely with other key divisions of AXA GBS such as TSS (Technology & Security Services), DAAS (Data, Analytics and AI Services), IOS (Insurance Operation Services) and CFS (Corporate Function Services) to develop end-to-end compelling value proposition for our Partners.

Your role will require a strong experience in planning and managing complex projects and programs in the insurance sector, a deep understanding of our partners business, and the ability to manage a global practice of program managers, project managers and PMOs.

Job Description :

• Strategy & planning: Co-elaborate, with the Project management lead India, the strategy of ‘Project management, Consultative Services’, which includes the identification of the objectives and priorities in term of internal customers, types of projects, software/technologies, skill ramp-up, offerings, strategic locations, Target Operating Model; and financial and operational planning.

• Customer relationship management & Business development: Co-develop with the Project management lead India, the relationship with our Partners, identify business demands, originate and groom the pipeline of project opportunities, develop impactful and differentiating value propositions, prepare commercial proposals, follow-up on project delivery.

• Team management and development: Manage actively the PM practice in Morocco in order to set a best-in-class team across the different locations, establish training and hiring plans aligned with the demand, ensure proper management of staffing, set-up effective communication and events to get your teams highly motivated and aligned with the strategy. This also includes the full P&L accountability for this practice.

• Problem solving and strategic solutions: Develop creative and innovative solutions to address AXA group and business entities strategic transformation objectives and challenges. Develop methodologies and accelerators in order to optimize costs, velocity and quality. Leverage the other entities of AGBS to develop compelling and differentiating solutions, including AI.

• Delivery management: Set-up and run appropriate governance to manage the delivery of the project involving our partners and entities. Establish efficient dashboards to actively monitor progress, issues and risks based on KPIs. Proactively work with your teams on mitigation actions to secure delivery of projects in budget, time and quality.

• Program management Expertise: Support project teams with expertise and methodology in program management; provide support in project methodology; support in critical phases like project planning, discovery, delivery, deployment, architecture….

Qualification :

• Strategy & planning: Co-elaborate, with the Project management lead India, the strategy of ‘Project management, Consultative Services’, which includes the identification of the objectives and priorities in term of internal customers, types of projects, software/technologies, skill ramp-up, offerings, strategic locations, Target Operating Model; and financial and operational planning.

• Customer relationship management & Business development: Co-develop with the Project management lead India, the relationship with our Partners, identify business demands, originate and groom the pipeline of project opportunities, develop impactful and differentiating value propositions, prepare commercial proposals, follow-up on project delivery.

• Team management and development: Manage actively the PM practice in Morocco in order to set a best-in-class team across the different locations, establish training and hiring plans aligned with the demand, ensure proper management of staffing, set-up effective communication and events to get your teams highly motivated and aligned with the strategy. This also includes the full P&L accountability for this practice.

• Problem solving and strategic solutions: Develop creative and innovative solutions to address AXA group and business entities strategic transformation objectives and challenges. Develop methodologies and accelerators in order to optimize costs, velocity and quality. Leverage the other entities of AGBS to develop compelling and differentiating solutions, including AI.

• Delivery management: Set-up and run appropriate governance to manage the delivery of the project involving our partners and entities. Establish efficient dashboards to actively monitor progress, issues and risks based on KPIs. Proactively work with your teams on mitigation actions to secure delivery of projects in budget, time and quality.

• Program management Expertise: Support project teams with expertise and methodology in program management; provide support in project methodology; support in critical phases like project planning, discovery, delivery, deployment, architecture….

Experience :

• Minimum of 15 years of experience, thereof 10 in delivering projects and programs and/or Consulting roles; and experience in leading a consulting practice

Professional Certifications :

The following certifications could be beneficial:

• PMP (Project Management Professional)

• Agile methodologies

• Culture and Change leadership