Role Category

Delivery Lead responsible for continuity, performance, reliability and industrialization of the information system.

Activities Performed

• Coordinate daily operations and application maintenance.

• Manage deliveries and move-to-run.

• Manage evolutions, incidents, problems, crises and supplier follow-up.

• Control budget, compliance, documentation and continuous improvement.

Deliverables

• Regular reports on incidents, backlog, capacity and KPIs.

• Updated technical and functional documentation.

• Release files, responsibility matrices and improvement plans.

Requirements

Mandatory Skills / Required Competencies

• Delivery management

• Incident/problem/change coordination

• Budget and supplier follow-up

• Cyber and compliance awareness

Preferred Skills / Exposure

• ITIL

• Application service management

Application Landscape / Environment

• Client information system and application delivery context

Mode of Intervention / Experience

• Confirmed delivery profile with strong coordination capability.