As a member of this team, your mission will be to roll-out and manage Corporate and/or industry IT infrastructure standards and best practices across the entire region, improve infrastructure efficiency, keep its costs under control, reduce service disruption and improve user experience.
Responsibilities
* Perimeter: Data centers, Workstations, Telecommunication, Security.
* Deploy standard group infrastructure within plants.
* Support R&D technical standards.
* Manage outsourcing operations.
* Define & ensure different levels of service.
* Promote innovation at regional West Europe level.
* Guarantee confidentiality of information.
* Manage incidents not treated by outsourcers.
* Validate IT budget, MTP. & invoice services according to the required service level.
* Validate IT IAR (Investment Approval Requests) for all plants.
Past Experience
At least 3 years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science).
SkillSet
Required technical skills (similar competing technologies also accepted):
The candidate should have competency and/or experience on several of below bold letter topics and technologies (or similar competing technologies). Competency and/or experience on the other topics is a plus. In general the candidate should have a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.
Network and network services
* WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices).
* Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP)
* Active Directory (DC, GPO), DHCP, DNS, SMTP
Servers, Storage, Middleware, Datacenter
* Datacenters (Cooling, Fire prevention, Racking)
* Server hardware (UPS, servers, SANs)
* Virtualization Hypervisor (HyperV)
* Server OS (Mainly Windows, but also some Unixes)
* Backup & DRP (CommVault)
* Oracle (SQL, DBA, RMAN, Performance, Oracle Enterprise Manager)
* File and print servers (Microsoft)
* Remote Desktop Services (Servers, Thin Clients)
* Monitoring (Centreon / Nagios)
User environment and support
* Help Desk Knowledge (Processes, ITIL, Incident, Problem, SLA, …)
* Software deployment, inventory and asset management (Altiris)
* Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware
* Printing (copiers, multi function devices, ...)
Security
* Firewall (Fortigate)
* Network access control (802.1x, Cisco Prime)
* Internal audit
* Anti virus
* Syslog, Splunk
* Single sign-on solutions (Evidian)
Management skills (optional)
* Supplier management
* Project management
* Reporting and communication with internal customers
* Fluent English (Toeic 785 or similar level)
* Business level spoken French (reading/writing not mandatory)
Skills on other IT infrastructure topics are also highly valued.
The job requires frequent on-site visits to supervise Valeo sites under our perimeter, perform maintenance tasks, introduce and/or roll-out new technologies, and so on. Expect up on business trips, mostly in Morocco, Spain, Tunisia, Italy but sometimes in Egypt, Turkey and occasionally other West Europe countries (French, Belgium, South Africa).
For system maintenance or urgent system issues, it is also sometimes required to work late at night or during weekends..
Annuel based
Tangier, Tanger-Tetouan-Al Hoceima, Morocco
Tangier, Tanger-Tetouan-Al Hoceima, Morocco