Information Technology Support Specialist

Company Description

FutureRoc is Morocco’s leading independent multi-cloud services company. Our mission is to deliver the promise of the cloud and drive extraordinary value for our customers.

Role Description

This is a full-time role for an Information Technology Support Specialist. The responsibilities include providing technical support, troubleshooting issues, managing desktop computers, and delivering help desk support. The role is on-site and located in Tangier, involving daily interaction with various departments to ensure smooth operation and resolution of IT-related problems.

Qualifications

* Technical Support and Troubleshooting skills
* Experience with Desktop Computers and Information Technology support
* Help Desk Support skills
* Strong problem-solving and analytical skills
* Excellent communication skills
* Ability to work collaboratively with team members and independently as needed