Head of Operations

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

Involves overseeing the strategic, operational, and tactical aspects of both the commercial and marketing/omnichannel functions within an organization. This is a high-level leadership role, focusing on ensuring that business objectives are met through efficient operations and effective market engagement.

Main Responsibilities

* To lead the team in determining the needed portfolios strategies which are necessary to realize Roche Morocco ambition and take the necessary actions in line with Roche principles,
* To align on the vision & strategy definition to drive the ambition
* To ensure significant progress is achieved toward all the targets by making the necessary adjustments in order to reach the targets,
* To build & sustain long-term customer partnerships with key stakeholders to create mutual value
* To lead design and implement the commercial policies that helps secure access of Moroccan patients to our portfolio
* To ensure processes and resources are in place to secure that the order-to-cash is flawless
* To develop new promotion systems with the marketing/omnichannel team, to ensure that the marketing/omnichannel strategies are performance and result oriented, and to support creativity & innovation in marketing/omnichannel activities,
* To build contacts with relevant official institutions and other organizations and to take actions which are in accordance with the company principles and targets,
* To actively participate in the regular enabling team meetings to take part to the decisions related to Roche Morocco, wearing both Operations’ and the MET hats

Who You Are
Experience and Qualifications

* University Degree, MBA and/or Scientific Diploma with 7+ years' experience in business development, marketing, commercial and/or sales
* Experience in the pharmaceutical industry and experience in launching new products
* Fluency in Arabic, English & French, oral and written

Required Competencies

* People management (train, coach & develop), energetic and inspired view on the work, ability to inspire teams and others
* Ability to analyze, diagnose market and ecosystems’ dynamics and accordingly make sound decisions,
* Business acumen – deep understanding of business drivers, products, local market, competition
* Strong and impactful communication skills to convey complex ideas and alternatives to the Ecosystem Stakeholders and other involved parties
* Strong facilitation, negotiation and conflict resolution

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.