Customer Development Manager

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be! Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. We win as a global organization by continually learning and collaborating. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success. If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

Role Summary/Purpose:

The CDM plays an integral role in ensuring profitable growth through having a clear Category, Brand, Retailer & Customer strategy within his region. Responsible for his/her customer P&L, market shares, in-store execution & customers relationship for the Indirect trade channel in his/her region. Needs to collaborate cross functionally in order to grow our categories and build our brands through a shopper at the retail perspective.

Responsibilities:

* Responsible for Customers strategies, prioritization & Plans, 5P’s priorities for the Indirect Trade, promotional strategies and shopper solutions based on robust Retail Environment, shopper and customer insight.
* Develop "go to market" sales strategy aligned with strategies for the Indirect Channel, RE’s and consumer segments and evaluate them to determine achievement of efficiency, competitiveness and growth-building objectives.
* Build and manage relationships between Colgate and key players in the customer in order to influence the Customers growth by leveraging on insights & analytics, retail category development process, utilizing new techniques, tools, and information systems, industry, and market.
* Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and initiatives are executed with excellence at the point of sale.
* Provide Feedbacks on Competition Intelligence, In Store environment to ensure right tactics are employed.

Required Qualifications :

* Bachelor's Degree in Business Administration , Trade or other relevant field.
* 5~7 years in Sales roles or adjacent experiences , preferably in FMCGs.
* Business / Financial Analysis.
* Strategic Thinking.
* Customer Oriented.
* Fluent in English , French and Arabic.

Preferred Qualifications :

* Business Development & Customer Relationship.
* In - Store Management (On their group of Accounts).
* Cross-Organizational Relationships.
* Business/Financial Analysis.
* Communicate Effectively.
* Promote Teamwork.
* Planning / Priority Setting.
* Result Oriented.

Colgate Palmolive is committed to providing equal employment opportunities and fostering a diverse and inclusive work environment. We encourage applications from individuals of all backgrounds and abilities.