Call It Dev is a nearshore BPO & Digital Factory operating from Casablanca, Dubai, and Madrid, helping international companies scale customer operations and digital execution with speed, quality, and reliability.

We provide 24/7 multilingual support across voice, email, live chat, WhatsApp, and social media, combined with technical support/helpdesk, telesales, customer retention, back-office operations, and Trust & Safety / content moderation. Our teams are trained to align with client workflows, QA standards, and KPI targets to ensure consistent service quality, responsiveness, and business continuity.

Beyond BPO, our Digital Factory delivers web and mobile development, UX/UI support, system integrations, process automation, and data/AI solutions designed to improve performance, streamline operations, and enhance customer experience. We support both customer-facing platforms and internal tools with practical, scalable, results-driven execution.

Our model combines operational excellence, KPI-driven management, flexible team structures, and client-centric collaboration to support startups, scaling businesses, and established enterprises across multiple industries.

At Call It Dev, we believe outsourcing should deliver more than cost efficiency. It should create measurable impact: better service quality, faster response times, stronger process control, improved scalability, and long-term operational value.

We are committed to reliability, confidentiality, continuous improvement, and measurable results in every engagement.

Casablanca | Dubai | Madrid
24/7 Delivery | Multilingual Teams | BPO + Digital Execution | AI-Enhanced Operations