VIL Aspire Agent - Lounge Reception

Overview

Do you want to be at the forefront of one of the most exciting and fastest growing sectors in Travel & Hospitality?

If you have a passion for delivering world class guest experience, leading hospitality teams and enjoy meeting new faces every day, then this is the role for you.

We are Aspire Executive Lounges (Proudly part of Swissport). With more than 35 years of ward winning hospitality experience, we are Europe’s largest brand of executive lounges and serve over 5 million customers worldwide within 80 lounges, that’s over 14,000 guests per day.

We deliver outstanding customer experiences, bringing sophistication to everyday travel, delivering our brand promise of ‘the perfect start’.

We are seeking candidates for an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Executive Lounge offering to meet our ambition of being the Best Lounge provider globally.

Job Summary

As a receptionist, you will be the first point of contact for our passengers, partners, and visitors. Your professional presence and customer-focused approach will ensure a warm welcome and seamless experience at our airport facilities.

Your activities

* Greet passengers, clients, and visitors professionally and courteously
* Manage telephone calls and information requests
* Handle bookings, check-ins, and general administrative support
* Coordinate with different internal teams to ensure efficient front-desk operations
* Maintain the reception area’s cleanliness and readiness

Your profile

* Diploma in hospitality, tourism, business administration or equivalent
* Proven experience in customer-facing roles; front desk or hotel reception is a plus
* Fluent in French & English, additional languages are assets
* Excellent interpersonal and communication skills
* Organized, autonomous, and able to multitask
* Professional appearance and demeanor

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!