Telehealth Nurse (Remote – International Patients)

About Our Company

We provide simple, affordable healthcare to uninsured and working families in the United States.

Our care model uses team-based telehealth: nurses lead the first touchpoint — listening, educating, triaging — and Nurse Practitioners provide diagnosis only when needed.

Our mission is to provide respectful, accessible healthcare that patients can trust.

Role Overview

As a Telehealth Nurse, you will be the first point of contact for patients seeking care. Your role focuses on assessment, education, care navigation, and follow-up, not heavy-handed medical diagnosing.

You will:

* Ask guided clinical questions
* Record patient symptoms and history clearly
* Provide supportive health education and reassurance
* Determine whether the patient needs to be escalated to a Nurse Practitioner
* Conduct follow-up check-ins and monitor progress
* Document notes in our EMR system

You will not be required to diagnose, prescribe, or make independent medical decisions.

Responsibilities
* Answer patient calls, WhatsApp messages, and scheduled telehealth visits
* Conduct structured symptom assessments using provided clinical scripts
* Provide patient education and lifestyle or home-care recommendations
* Recognize red flags and escalate cases appropriately
* Prepare case summaries for NPs when escalation is needed
* Follow up with patients to support recovery and medication adherence
* Maintain accurate documentation in the EMR

Qualifications
* Registered Nurse (RN) license in your country of residence
* Experience in primary care, urgent care, ER, telehealth, or community health preferred
* Strong English communication skills (spoken and written)
* Ability to follow structured clinical protocols and workflows
* Reliable internet connection and quiet workspace
* Compassionate, patient-centered care approach

Bilingual in English + Spanish is a plus but not required.

Preferred Attributes
* Calm, caring communication style
* Ability to explain conditions in simple, reassuring language
* Reliability and punctuality for shift-based schedules
* Comfortable using technology (EMR, messaging platforms, call software)

Compensation
* Competitive hourly or per-consult pay depending on experience

Schedule

We offer flexible scheduling, including:

* 4–8 hour shifts
* Rotating days
* Weekend optional shifts
* Overnight or early morning availability welcomed

We are building a 24/7 support model, so multiple time zones are beneficial.

To Apply

Send:

* Your resume
* A short voice note introducing yourself (60 seconds)
* Your preferred schedule availability