Talent Pool -Store Manager - Morocco - Laayoune

PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store profitability by:

Meeting or exceeding store sales and profit targets

Managing all resources within the store to provide a leading consumer experience

Driving the proper execution of established policies, procedures, initiatives, and directives

KEY RESPONSIBILITIES:

Analyze relevant sales data and make commercial decisions to increase net sales and KPIs

Address identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed

Lead the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing the amount of time spent selling and leading team members on the sales floor

Schedule staff to properly serve consumers, drive sales and execute tasks

Ensure the legal and financial integrity of the store

Be a Brand advocate, consistently exhibiting our values.

Ensure in-store Brand execution according to established standards and directives

Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge

Lead the team and improve how to connect our consumers to relevant digital and omnichannel tools to provide a seamless shopping experience for Consumers

Lead and coach store team on all omnichannel related sales tools

Lead and coach store team on the digital consumer journey in the store

Manage all store operations in a systematic and efficient manner, as per established policies and procedures

Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store

Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis

Ensure cash register transactions are processed quickly and accurately

Lead and implement all applicable loss prevention policies and procedures

Maintain a safe and productive shopping and working environment

Comply with all operational policies and procedures and ensure the store team members also comply

Coordinate team members to execute and maintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standards

Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute

Actively maximizing sales and minimizing loss

Keeps an up-to-date awareness of our competitors

Implements improvements to operations and processes contributing to the performance of the store

Ensure all Omni channel services are managed with operational excellence

Collaborate productively and respectfully with team members

Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance

Seek coaching and learning opportunities to continually improve performance

Complete all applicable training programs and effectively apply the learning on the job

Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all

Manage the recruitment and training of store team members

Ensure all HR policies and procedures are adhered to

Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance

Identify and develop select strong performers with potential for growth along the Retail Field Career Ladder

AUTHORITIES:

On local/market discretion

KEY RELATIONSHIPS:

Customers

Peers

Store Manager

District Manager

Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)

Local Administration (e.g. mall management)

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

Store Management competencies

MINIMUM QUALIFICATIONS:

Minimum 18 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment

A minimum of 12 months of Store Management experience