Scheduling & Operations Coordinator (Construction / Field Service Support)

We are looking for a detail-oriented and proactive Scheduling & Operations Coordinator to support daily scheduling, communication, and job coordination tasks for a construction/field-service environment.

This role requires excellent English communication skills, strong organizational ability, and prior experience supporting construction, facilities, or field-service teams. The ideal candidate is tech-savvy, responsive, and able to manage multiple moving pieces while keeping teams and clients aligned.

Key Responsibilities

* Manage daily job/work order scheduling for field teams
* Coordinate communication between clients, technicians, and internal teams
* Track projects, job assignments, and timelines
* Use tools such as Google Maps, CRM systems, spreadsheets, and messaging platforms
* Update job logs, notes, and follow-ups in the CRM
* Support dispatching, route optimization, and time management for field crews
* Handle incoming calls / messages and assign tasks accordingly
* Assist with monitoring job progress, reporting, and documentation

Requirements

* Strong English communication skills (written & verbal)
* Prior experience in construction, maintenance, or field-service coordination
* Highly organized and reliable
* Ability to prioritize tasks and manage changing schedules
* Comfortable working with digital tools (Google Maps, CRM, spreadsheets, etc.)
* Problem-solver with a proactive mindset
* Detail-oriented with strong follow-through

Preferred Skills (not mandatory)

* Experience in dispatching or job scheduling
* Familiarity with Google Workspace (Sheets, Drive, Calendar)
* Previous remote operations coordination experience
* Customer service / client communication experience