Position:

Sales Operation Associate

Job Description:

Job Description

About US:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.

As part of its growth, ARROW ECS is strengthening its teams and is looking for a Product Specialist.

Job Description

* Day-to-day ordering support and customer service activities for assigned accounts. This includes order requests, order processing, purchasing, etc...D
* Ensure data accuracy & integrity and support in order delivery in a timely manner.
* Analyze line items to determine appropriate pricing model.
* Identify and action purchase order reschedules, cancellations, and purchasing products to authorized levels.
* Manage inventory availability to established stock rules. Support product allocation process at a device and customer level.
* Determine the correct item based on vendor product configuration information and create the appropriate SKU.
* Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.
* Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.
* Create a strong relationships with our internal sales departments in Europe.
* Serve as a liaison between Arrow’s internal resources (internal sales, engineers, suppliers, purchasing, and other corporate departments), vendor resources, and customers.
* Demonstrate a proactive approach and sense of urgency on our customers’ behalf, anticipate our customers’ requirements and communicate efforts in a timely and effective manner.
* Create a strong relationships with our internal sales departments in Europe
* Compiling and distributing standard reports for internal stock, SKU management etc.

¿WHO YOU ARE?

* You already have few years of experience at similar position (processing orders, sales support, purchasing etc.)
* You are fluent in English. Any additional European language will be a great plus
* You are a proficient user of MS Excel and the other MS Office tools
* You have an experience with ERP systems
* You are able to identify and assesses the problem, find the solution and make decisions on your own
* You know how to work within established procedures with a moderate degree of supervision
* You are able to work overtime hours if needed (usually at month / quarter / year-end)

Experience / Education

* Typically requires a 4-year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience."
* Bachelor’s Degree (preferred): Typically, in a relevant field such as: Business Administration, Logistics, Finance, Economics, Data Analytics
* Detail Oriented

What is in it for you?

* Full Permanent contract
* Social advantage: CNSS, CIMR, Health insurance
* Very good working atmosphere in a team of passionate collaborators
* Work culture where you can make an impact.
* Working within an international organization, recognized worldwide in its sector.

Location:

MA-Casablanca, Morocco (Boulevard Al Quods)

Time Type:

Full time

Job Category:

Business Support