Sales Operation Associate

Position

Sales Operation Associate

Job Description

About Us

At Arrow Electronics, we bring innovative technology solutions to market, helping businesses operate efficiently and grow in a constantly evolving global environment. Our collaborative teams work across functions and regions to deliver excellence in logistics, operations, and customer service.

What You’ll Be Doing

As a Logistics Operations Specialist, you will be responsible for managing end-to-end import and export operations, ensuring full compliance with local regulations, and supporting smooth delivery and billing processes aligned with project milestones.

Your Main Responsibilities Will Include

Logistics Operations Management

* Oversee import and export activities in compliance with customs and regulatory requirements (ANRT, MCI, COC).
* Coordinate with freight forwarders, carriers, and local authorities to ensure timely shipment and delivery.
* Track inbound and outbound logistics flows and proactively address any operational issues.

Customer Fulfillment, Delivery & Billing

* Prepare and issue delivery notes and invoices upon goods receipt.
* Validate delivery documentation to ensure alignment with agreed terms and project timelines.
* Monitor delivery progress and ensure customer satisfaction through timely and accurate fulfillment.

Logistics Issue Resolution

* Investigate and resolve discrepancies, including missing documentation and invoice mismatches.
* Act as a primary contact for clients regarding logistics and delivery concerns.
* Collaborate with internal teams (Sales, Accounting, Supply Chain) to optimize processes and resolve issues efficiently.

Regulatory Compliance

* Ensure adherence to all local regulations and maintain up-to-date documentation for audits and inspections.
* Manage required permits, certificates, and authorizations related to import/export activities.

Who We’re Looking For

We’re seeking a detail-oriented and proactive professional with strong organizational and communication skills.

Key Qualifications

* Bachelor’s degree in Business Administration, Supply Chain, or a related field.
* 2–4 years of experience in logistics, import/export, or supply chain operations.
* Strong understanding of local regulations (ANRT, MCI, COC) and customs procedures.
* Excellent problem-solving skills and ability to manage multiple priorities.
* Proficiency in Microsoft Office (Excel, Word) and familiarity with ERP systems.
* Fluent in English and French.

What’s In It For You

* A full permanent contract with competitive compensation.
* Health insurance and social coverage (CNSS, CIMR).
* An international, fast-paced work environment.
* Opportunities for professional growth and development.
* A collaborative culture where your ideas and impact truly matter.

Location:

MA-Casablanca, Morocco (Boulevard Damman)

Time Type

Full time

Job Category

Business Support