Personal Assistant

JOB ENVIRONMENT:

Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers.Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

The most powerful levers to achieve this can be summarized as Innovation and Execution, and will drive all Operations teams:

* Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
* Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen

Our concrete goals are:

* Reinforce and realize our value creation for the global AXA organization;
* Support and foster innovation across AXA in a close alignment and teaming with Group Business Innovation;
* Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.

PRESENTATION OF THE CONTEXT AND THE PERSONAL ASSISTANT DEPARTMENT:

The Personal Assistant department’s role is to support 70+ AXA GO leaders across all divisions and geographies. Based in different locations (Europe, Morocco, Asia, Americas), PAs work as one global team to ensure quality and consistency of support provided, leveraging flexible ways of working and continuous improvement.

PERSONAL ASSISTANT MAIN ACTIVITIES:

As a Personal Assistant your main activities are:

* Provide personalized support to executives in their day to day for the scheduling of their activities and the coordination of the related logistics, including agenda management, organization of meetings, workshops, onsite or offsite events, as well as travel arrangements.
* Perform frequently a range of administrative tasks on behalf of the executives such as reporting expenses or raising and following up on IT incidents.
* Work internationally and transversally with executives, employees, and PA colleagues to organize complex meetings, events, and travel.
* Actively contribute to PA team cohesion, as well as to the PA teams’ continuous improvement and learning via sharing of knowledge and best practices.

Experience and skills:

* Previous experience in a complex international environment, with both global and local stakeholders.
* Fluent in English (written and oral). Fluency in French would be valued.
* Effective communication, both oral and written, with the ability to be concise and clear.
* Good collaboration and stakeholder management: listening and understanding executives’ needs; working constructively with colleagues across geographies and departments.
* Strong time management, organizational and planning skills, with the ability to adapt to shifting priorities.
* Action oriented: looking for solutions and moving forward even when all is not clear.
* Professional discretion: maintaining the highest level of confidentiality at all times.
* Tools literacy:
* Proficiency in MS Pack Office: Word, Excel, PowerPoint, Outlook;
* Ability to learn to use different Finance, Procurement, HR tools in order to conduct administrative tasks.