Addictest helps students secure places at leading international universities through high-impact academic mentoring and application support. We’re scaling our mentor operations and looking for a Pedagogical Supervisor to elevate quality, outcomes, and team performance.
What you’ll do
* Lead & coach mentors: Run 1:1s, shadow sessions, and feedback loops to raise coaching quality.
* Own student timelines: Track application roadmaps/KPIs; ensure 100% deadline adherence and SLA compliance.
* Guarantee quality: Audit session notes, meeting hygiene, and follow-ups; standardize best practices.
* Bridge comms: Be the operational link between mentors and leadership; surface risks early.
* Report & improve: Deliver concise weekly reports with insights, trends, and process improvements.
What success looks like (first 90 days)
* Playbook for mentor QA launched and adopted.
* On-time submission rate at target across cohorts.
* Clear escalation and communication cadence in place.
You bring
* Bac+3 or higher; English-medium background preferred.
* Excellent communication in French & English.
* Proven team leadership, planning, and prioritization skills.
* Strong pedagogical mindset, accountability, and bias for action.
* Bonus: experience with education ops, CRM/workflow tools (e.g., Notion, HubSpot, Trello, Sheets).
Why Addictest
* Direct impact on students’ academic futures.
* Growth path in operations, pedagogy, or center leadership.
* Collaborative, mission-driven culture with high standards.
How to apply
Click Easy Apply on LinkedIn to submit your CV. Shortlisted candidates will be contacted for a brief screening call.
Keywords (SEO): Pedagogical Supervisor, Academic Operations, Mentor Management, Student Success, Education Management, Program Coordination, Admissions, International University Applications, QA, KPI, SLA, Coaching, Reporting, Morocco Jobs
Mensuel based
Casablanca, Casablanca-Settat, Morocco
Casablanca, Casablanca-Settat, Morocco