Operations Manager

Job Description:

The Operations Manager oversees the overall day-to-day operations of the company. This includes optimizing internal workflows, ensuring seamless project execution, and coordinating across departments such as Sales, Property Management, Admin, HR, and Customer Service.

Key Responsibilities:

* Oversee and coordinate company operations across all departments.
* Develop and implement standard operating procedures (SOPs).
* Monitor and improve internal processes to boost efficiency and reduce costs.
* Ensure timely delivery of property handovers, maintenance follow-ups, and client support services.
* Liaise with third-party vendors, contractors, and service providers.
* Manage internal reporting systems and dashboards.
* Ensure compliance with real estate laws, regulations, and contracts.
* Support CEO/Managing Director with strategic and operational decisions.

Qualifications and Skills:

* Bachelor’s degree in Business Administration, Management, or Real Estate.
* 5–7 years of experience in operations management, ideally in real estate or construction.
* Strong leadership and organizational skills.
* Experience with ERP/CRM systems.
* Strong analytical thinking and performance tracking ability.
* Fluent in English.