About The Job IT Support Technician (On-Call) - Morocco

IT Support Technician (On-Call) – Morocco

We are looking for an experienced IT Support Technician based in Morocco to join our global team on an on-call basis.

Key Responsibilities

• Provide onsite IT support and break/fix services

• Troubleshoot hardware, software, and networking issues

• Install, configure, and replace desktops, laptops, printers, and peripherals

• Support end-user devices and operating systems

• Escalate complex technical issues when required

• Deliver excellent customer service while meeting SLA requirements

Requirements

Experience in onsite IT support or desktop support

Strong hardware and software troubleshooting skills

Knowledge of Windows operating systems and Microsoft Office

Basic networking knowledge (TCP/IP, LAN/WAN, Wi-Fi)

Excellent communication and problem-solving skills

Must be based in Morocco

Availability for on-call assignments