Facilities Coordinator

What this job involves:

* Assisting in maintaining a high level of satisfaction among client users by supporting prompt responses to service requirements.
* Supporting the JLL team on site to promote customer service excellence and delivery.
* Monitor and manage, to a high level of accuracy and detail all PPM’s are Reactive works the Helpdesk system (Corrigo).
* Helping to ensure compliance with JLL and client best practices, policies, and procedures, including statutory, quality, and EHS compliance.
* Supporting facilities, project, fit-out, and crisis management activities on site by assisting in identifying potential issues and coordinating solutions.
* Assisting in developing relationships with Client Key Stakeholders, Landlord, Managing Agents, and FM vendors to support high-quality service delivery.
* Helping to maintain PPM schedules, O&M's, warranties, Task System, Asset & Life Cycle Registers.
* Supporting Health & Safety during events, including assisting with contractor supervision and documentation review.
* Monitoring office housekeeping and cleanliness standards, ensuring soft services functions are delivered efficiently.
* Assisting in managing local spend and budget, including processing POs, invoices, and other financial documents as directed.
* Act as a liaison with the landlord, contractors, and other Oracle vendors or personnel.
* Carry out periodic floor walks and proactively identify, log and support completion of small corrective works around the offices.
* Support in the client evacuation processes, including early escalations

Skills and experience required:

* Basic understanding of FM services, with some exposure to Hard Services preferred.
* Familiarity with office cleaning processes and standards.
* Ability to support the building and maintenance of client relationships.
* Some experience in a fast-paced, technology or media environment preferred.
* Basic understanding of financial management and budgeting processes. Proficient in Microsoft Office (Excel, Word, and Outlook).
* Good communication skills, both written and verbal.
* Ability to manage multiple tasks and prioritize effectively.
* Adaptable and flexible in response to changing business requirements.
* Displays initiative, confidence, and professionalism in all dealings.
* Some experience or education in property, facilities operations, or a related field.
* Ability to work in a fast-paced environment and meet deadlines. Strong written and verbal English skills.