Back Office Coordinator (Import/Export operations) - CASABLANCA

* Job Title: Back Office Coordinator (Import/Export Specialist) (english speaker)
* Location: Casablanca – Sidi Maarouf
* Contract Type: Fixed-term contract of 1 year, renewable to CDI

Job Overview:

We are currently seeking, for our client, a Back Office Coordinator with a solid and specialized background in Import/Export operations. The ideal candidate will manage and coordinate import operations, ensure compliance with regulations, and interact with local authorities and internal teams to support seamless back-office processes.

Key Responsibilities:

* Handle daily import operations and documentation processes.
* Ensure smooth and effective communication between the sales teams, warehouses, and logistics departments.
* Conduct regular follow-ups on import procedures, ensuring timely and accurate processing.
* Remain fully updated on relevant customs and import/export regulations
* Submit and track certificates of conformity and other documentation on Portnet
* Interact and coordinate with local authorities (e.g., ONSSA, COC, Ministère de la Santé) for regulatory compliance.
* Collaborate internally with colleagues to collect and verify required data for customs and logistics purposes.
* Proactively address and resolve issues related to import/export delays or documentation.

Required Qualifications & Skills:

Technical:

* Proven experience in import/export coordination (2 to 5 yrs of experience)
* Strong knowledge of local authorities' procedures (e.g., ONSSA, Portnet)
* Experience in preparing regulatory documents and certificates

Communication & Problem-Solving:

* Fluency in English (written and spoken) is essential
* Strong coordination and interpersonal skills
* Problem-solving mindset with a detail-oriented approach

Education & Tools:

* Bachelor’s degree (or higher) in Logistics, Supply Chain Management, or related field
* Advanced Excel skills and familiarity with relevant business software

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