Job description:
YOUR ROLE
The mission of the 2PL Traffic Supervisor is to ensure the transportation of goods in response to specific customer needs, with a focus on profitability, adherence to commitments (timeliness, costs, and quality), compliance with current legislation, and compliance rules.
WHAT ARE YOU GOING TO DO?
Activity management:
* Managing 2PL traffic activity and ensuring compliance with processes
* Managing a portfolio of dedicated carriers and distributing them within the team
* Verifying legal and documentary compliance for trips within Morocco
* Ensuring the smooth transportation of trailers from the arrival port to the final destination, and their return in good condition to the embarkation port within agreed-upon deadlines
* Checking that tractors and trailers have all necessary documents (transport approval, registration, insurance, technical inspection)
* Communicating and informing internal and external stakeholders about trip progress.
* Implementing the company’s safety and security policy
Financial indicators
* Tracking and achieving budgetary objectives set by management, determining action plans
* Controlling and validating, in agreement with management, the cost items related to the activity
Management:
* Managing and challenging an operational team (19 drivers, 3 operators, 1 admin, 2 customs administrators)
* Sharing and communicating the strategic vision with the team
* Defining individual roles and translating departmental objectives
* Evaluating and developing the skills of team members
* Creating and monitoring Key Performance Indicators (KPIs) to assess operational performance and implementing action plans
WHAT ARE WE LOOKING FOR?
* Minimum Bachelor’s degree (Bac + 3) in Logistics / Transport Management
* Minimum experience of 8 years in Moroccan Road Transport
* A first management experience is desirable, preferably with a population of truck drivers
* Proficient in IT tools. Essential knowledge of the Microsoft Office
* Good knowledge of Moroccan transport regulations. Knowledge in European regulations is a plus
* Interpersonal and communication skills: Customer-oriented and results-driven; Supplier management, negotiation, and relationship skills; Dynamic, rigorous, reliable, sense of organization and priorities
* Languages: Proficient in French. English and/or Spanish are a plus
Tangier, Tanger-Tétouan-Al Hoceïma, Morocco